Legal
Cookie Policy
This website runs no advertising scripts, and analytics only runs if you allow it. The only things stored in your browser are the five strictly necessary items listed below.
What cookies and browser storage are
A cookie is a small text file a website asks your browser to keep. Websites also use related mechanisms, local storage and IndexedDB, which are not technically cookies but store data in your browser in much the same way. This policy covers all of them, because the distinction matters to engineers and not to you.
This policy covers the EduCRM marketing websites at educrmapp.com and educrm.gr. The EduCRM application itself, at app.educrmapp.com, requires a login and sets its own strictly necessary session cookies.
Categories we use
- Strictly necessaryAlways on
- Required for the site to work: remembering your cookie choice, your language, your support-chat session, and bot protection on the registration form. These cannot be switched off, and no consent is required for them under ePrivacy rules.
- Analytics, optional
- Tells us which pages are useful and where people get stuck. We use Vercel Web Analytics, which counts page views without cookies and without identifying you. It only runs if you switch this on.
- Marketing, optional
- Advertising and remarketing tags. Nothing in this category is currently in use.
There is no separate "preferences" category, because the only preference stored is your language, which is necessary to show you the page you asked for.
Everything this site stores
Complete list, derived from the site's own code rather than a template.
| Name | Type | Purpose | Duration | Set by |
|---|---|---|---|---|
| educrm_consent | Local storage | Remembers your cookie choices so you are not asked on every page. | 180 days | EduCRM |
| educrm_support_uid | Local storage | Identifies your support-chat conversation so you see your own replies when you return. Not linked to an account. | Until you clear browser storage | EduCRM |
| gn-lang | Local storage | Remembers your language choice. | Until you clear browser storage | EduCRM |
| Firebase Firestore | IndexedDB / local storage | Powers the support chat widget. Delivers and caches messages in real time. | Session and cache lifetime | Google (Firebase) |
| Cloudflare Turnstile | Cookie / local storage | Bot protection inside the embedded registration form. Set only if you interact with that form. | Set by Cloudflare, typically session-length | Cloudflare |
Third-party services
- Google Firebase powers the support chat widget. Messages are stored in Firestore in the
europe-west1region. - Cloudflare Turnstile: bot protection inside the embedded registration form, loaded only when that form is used.
- Vercel hosts this website. Vercel processes request logs as part of delivering the site, and, if you allow analytics, counts page views. No cookie is set for either.
- The product demo embedded on the homepage loads app.educrmapp.com in an iframe. It only runs after you click to start it, and it sets the application's own necessary cookies.
How long your choice is stored
Your consent decision is kept in your browser's local storage for 180 days, after which you will be asked again. It is never sent to our servers. The record stays on your device.
Changing your mind
Use the button below, or the Cookie settings link in the footer of every page. You can also clear site data in your browser settings, which resets everything including your consent record.
Frequently asked questions
Does EduCRM's website use analytics cookies?
No. We use Vercel Web Analytics to count page views, and it sets no cookies. It only runs if you allow analytics in the cookie banner.
Does EduCRM use advertising or remarketing pixels?
No. There is no Meta Pixel, no LinkedIn Insight Tag, no Google Ads remarketing tag and no other advertising script on this website.
How long is my cookie choice remembered?
180 days. After that you will be asked again. You can change your choice at any time using the Cookie settings link in the footer of every page.
Will rejecting non-essential cookies break anything?
No. Everything on this website, including the support chat, the registration form preview and the product demo, works with only the strictly necessary items listed on this page.
A note on compliance
This page describes what the website does. It is not legal advice, and using EduCRM does not by itself make your organisation compliant with the GDPR, the ePrivacy Directive or any other law. That depends on your own notices, records and practices.
Contact
Questions about this policy: privacy@educrmapp.com. See also the privacy policy and the security page.